Shipping Policy

Shipping Policy

Delivery Charges:

The cost of delivery may vary depending on the type of products you order and the location to which you want them delivered. Please note that these delivery charges are non-refundable. Additionally, it's important to be aware that any customs or duties charges imposed by local authorities or governments (for deliveries outside Pakistan) are not included in our delivery charges. Customers are responsible for covering these additional costs.

Shipment Times:

We understand that timely delivery is essential to you. Delivery times for our products can vary based on the category of the item. To find out the estimated delivery time for a specific outfit, please visit the product page on our website. If you have any questions or concerns regarding the delivery timeframe, our team is available to assist you through various contact methods listed on our website.

Customs and Duties:

When ordering from outside Pakistan, it's important to consider potential customs or duties charges that may be imposed by your local authorities or government. These charges are not included in the delivery charges provided by Zetaish and must be borne by the customer. We recommend contacting your local customs office for more information on any potential charges.

Delivery Issues:

While we strive to ensure smooth and timely delivery of all orders, we understand that issues may occasionally arise. If you encounter any problems with your delivery, such as delays or missing items, please contact our customer service team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

Returns and Exchanges:

If, for any reason, you need to return or exchange an item, please refer to our Returns & Exchanges policy for detailed instructions. We want you to be completely satisfied with your purchase, and our team is here to assist you every step of the way.